About

I am Shaani Rai, a B.Tech in Computer Science (Data Science) graduate from Sahyadri College of Engineering & Management, Mangaluru, class of 2026. During my studies, I completed internships in Product Operations and Backend Development, where I worked on data analysis, workflow monitoring, and backend development using tools like SQL, Python, Power BI, MongoDB, and REST APIs. My strongest skills include data analysis, data visualization, and technical project coordination. I am eager to take on my first full-time role as a Data Analyst, leveraging my hands-on experience and technical expertise to drive data-driven decision-making.

Experience

1. Product Operations Intern

   Stealth Company

   Feb 2026 – Aug 2026 · Remote, Night Shift

   Analyzed ~100 AI voice-agent call transcripts weekly to track performance, identify recurring issues, and monitor conversational quality. Classified lead outcomes using defined criteria and maintained weekly Excel/Google Sheets reports to track key metrics, trends, and outcomes. Documented recurring workflow and conversational issues, creating structured findings to support process and product improvements. Evaluated user interactions and collaborated around operational findings to identify friction points and improve conversation workflows.

2. Backend Development Intern

   Volvitech Software Solutions LLP

   Jan 2026 – May 2026 · Hybrid, Day Shift

   Queried and analyzed MongoDB data, improving data retrieval efficiency by ~30%. Cleaned and validated inconsistent records to improve data accuracy and reporting reliability. Collaborated with the team to translate data findings into workflow improvements and technical fixes.

Education

1. Sahyadri College of Engineering and Management

   Bachelor of Engineering in Computer Science (Data Science)

   2026 · Grade: 7.66

Projects

• Smart Waste Management System (SWM)

  • Node.js
  • Express.js
  • MongoDB
  • REST APIs

  Developed REST APIs to manage waste collection orders and operational records across the collection workflow. Designed MongoDB schemas for structured operational data and implemented order tracking for workflow visibility.

• Innovative Career Success Platform

  • Node.js
  • React.js
  • MongoDB
  • Power BI

  Analyzed user data to identify engagement patterns and drop-off trends. Built Power BI dashboards to track user progression and engagement metrics for structured reporting. Developed backend APIs and frontend features supporting end-to-end data flow and dashboard reporting.

Certifications

• Tata Data Visualisation: Empowering Business with Effective Insights

  Forage · 2025

• AI Tools & ChatGPT Workshop

  be10X · 2026