I am a Business Manager at CSK Internet Service Center with over 4 years of professional experience in technology-driven operations and data reporting. I have worked on systems related to service operations, customer management, and business analytics, contributing to a 25% reduction in downtime and a 30% increase in customer acquisition. My strongest skills include Core Java, Object-Oriented Programming, HTML5, CSS3, JavaScript, SQL, Git, and Power BI. I am currently looking to transition into a Full-stack Developer role, where I can apply my programming fundamentals and build reliable web applications.
Experience
Business Manager
CSK Internet Service Center
September 2022 – Present · Madurai, Tamil Nadu
Manage day-to-day technology-driven service operations, ensuring efficient and reliable service delivery. Maintain Excel-based reports and dashboards to track operational, customer, and financial information. Analyze operational and customer data to identify recurring service issues and support process improvements, contributing to a 25% reduction in downtime. Coordinate employee schedules and monitor workflow efficiency to maintain smooth daily operations. Interact with customers and internal stakeholders to understand requirements, troubleshoot service-related issues, and coordinate resolutions. Analyze customer feedback and local market trends to support business improvement initiatives, contributing to a 30% increase in customer acquisition.
Education
The American College, Madurai
MBA, Marketing & IBM
2020 – 2022 · Grade: 8.4 CGPA
Projects
MY CLOUD CAMP
HTML5
CSS3
JavaScript
Developing a unified digital campus platform connecting students, faculty, administrators, management, and alumni. Building frontend modules using HTML, CSS, and JavaScript with a focus on responsive and user-friendly interfaces.
ONLINE POLLING SYSTEM
Core Java
Object-Oriented Programming
Developed an application concept for conducting and managing online polls. Designed functionality for user participation, poll management, and recording voting information.
LIBRARY MANAGEMENT SYSTEM
Core Java
SQL
Developed a system concept for managing library operations and book-related information. Designed functionality for managing books, users, and library transactions.
Certifications
Fundamentals of Digital Marketing
Google
Business Analytics Internship
Corizo, Bengaluru
Google Hackathon
Raja Engineering college, Madurai
Python Programming
The American college, Madurai
Emerging International Markets
The American college, Madurai
Achievements
Google Hackathon
Participation in Google Hackathon — Raja Engineering college, Madurai
Python Programming
Completed Python Programming — The American college, Madurai
Emerging International Markets
Completed Emerging International Markets — The American college, Madurai
Business Analytics Internship
Completed Business Analytics Internship — Corizo, Bengaluru
Fundamentals of Digital Marketing
Completed Fundamentals of Digital Marketing — Google
BABU PRASATH D R
Business Manager at CSK Internet Service Center · 4 years · Core Java, Object-Oriented Programming, Java Collections
CHENNAI
About
I am a Business Manager at CSK Internet Service Center with over 4 years of professional experience in technology-driven operations and data reporting. I have worked on systems related to service operations, customer management, and business analytics, contributing to a 25% reduction in downtime and a 30% increase in customer acquisition. My strongest skills include Core Java, Object-Oriented Programming, HTML5, CSS3, JavaScript, SQL, Git, and Power BI. I am currently looking to transition into a Full-stack Developer role, where I can apply my programming fundamentals and build reliable web applications.
Experience
Business Manager
September 2022 – Present
CSK Internet Service Center, Madurai, Tamil Nadu
Manage day-to-day technology-driven service operations, ensuring efficient and reliable service delivery. Maintain Excel-based reports and dashboards to track operational, customer, and financial information. Analyze operational and customer data to identify recurring service issues and support process improvements, contributing to a 25% reduction in downtime. Coordinate employee schedules and monitor workflow efficiency to maintain smooth daily operations. Interact with customers and internal stakeholders to understand requirements, troubleshoot service-related issues, and coordinate resolutions. Analyze customer feedback and local market trends to support business improvement initiatives, contributing to a 30% increase in customer acquisition.
Education
The American College, Madurai
2020 – 2022
MBA, Marketing & IBM · Grade: 8.4 CGPA
Projects
MY CLOUD CAMP
HTML5, CSS3, JavaScript
Developing a unified digital campus platform connecting students, faculty, administrators, management, and alumni. Building frontend modules using HTML, CSS, and JavaScript with a focus on responsive and user-friendly interfaces.
ONLINE POLLING SYSTEM
Core Java, Object-Oriented Programming
Developed an application concept for conducting and managing online polls. Designed functionality for user participation, poll management, and recording voting information.
LIBRARY MANAGEMENT SYSTEM
Core Java, SQL
Developed a system concept for managing library operations and book-related information. Designed functionality for managing books, users, and library transactions.
Skills
Core Java
Object-Oriented Programming
Java Collections
Exception Handling
String & Array Handling
HTML5
CSS3
JavaScript
SQL
Git
GitHub
Power BI
Certifications
Fundamentals of Digital Marketing
Google
Business Analytics Internship
Corizo, Bengaluru
Google Hackathon
Raja Engineering college, Madurai
Python Programming
The American college, Madurai
Emerging International Markets
The American college, Madurai
Achievements
Google Hackathon
Participation in Google Hackathon — Raja Engineering college, Madurai
Python Programming
Completed Python Programming — The American college, Madurai
Emerging International Markets
Completed Emerging International Markets — The American college, Madurai
Business Analytics Internship
Completed Business Analytics Internship — Corizo, Bengaluru
Fundamentals of Digital Marketing
Completed Fundamentals of Digital Marketing — Google
Mock interviews on readyforhires
SQL & Databases (Beginner)Best 35%
20 questions answered on readyforhires in the past year, 1 active day, longest streak 1 day.
